Gabrielle Alexander
Key Worker Specialist
(Grafton Service Area)

Gabrielle started with the Shaping Outcomes team in 2019, bringing a wealth of knowledge and experience, including a Bachelor of Education (Primary/ Special Education), Associate Diploma of Education (Early Childhood) and experience working in Early Childhood centres, Early Intervention services (most recent being PEDAL in Armidale), Department of Education schools (mainstream and special education classes) and Catholic Schools in additional needs plus mainstream. Gabrielle’s experience also includes working at TAFE NSW in Language and Literacy, and Child/parent education. In addition she has worked as an Inclusion Support facilitator/ Inclusion Professional for both Northcott and GOWRIE NSW.

“When I was growing up I spent time in the Lower Clarence and Grafton areas, with strong family connections still in the area. I am looking forward to working in the region again with children and families with additional needs. I have a particular interest in using music, singing and guitar with children to develop social skills, language and communication”.


Tanya Allen
Disability Support Worker

Tanya Allen has been involved with Shaping Outcomes since 2013 when her family accessed services for their son.  With a background in child care Tanya took on a role as a child care worker which enabled parents to attend meetings.

“Shaping Outcomes is a friendly workplace which has a dedicated and supportive team of professionals. I feel blessed to be a part of such an encouraging team and I love supporting the beautiful children families and the community”.


Deborah Bee
Quality Compliance Manager

Deborah Bee began her journey with Shaping Outcomes in 2012 when she moved with her husband from the remote community of Mungindi on the NSW/QLD Border. Three of Deborah’s four sons have diagnosed disabilities.

Deborah has a background in Psychology and spent 10 years working in mental health and crisis sexual assault services with children and adolescents, before establishing a private practice consulting to a local forensic facility. She moved on from her clinical role to that of Executive Officer for a Division of General Practice where she managed a portfolio of Clinical Services of Medical Specialists, Mental Health Clinicians and Allied Health Practitioners over a 5-year period. During this time, she also managed a Quality Improvement portfolio for the same not-for-profit organisation assisting them to achieve accreditation.

Having shared in the amazing outcomes her children made while part of Shaping Outcomes, Deborah joined the Management Committee as a parent representative in 2016. In early 2019 Deborah joined the team to assist Shaping Outcomes achieve its Certification under the NDIS Quality and Safeguards Framework.

“I feel incredibly blessed to contribute to the inspiring, innovative and dedicated work of the Shaping Outcomes team. The staff are without a doubt the most professional and compassionate group of individuals I’ve ever had the privilege to work alongside”.


Narelle Chapman
Disability Support Worker

Narelle Chapman has worked at Shaping Outcomes for the past 14 years as a Childcare Assistant/Teacher’s Aide. Narelle assists in the MyTime groups, Social Communication groups, Transition to School groups, and Stepping Stones Triple P groups. Since completing a Certificate III in Disability in 2014, Narelle has also been working as Childcare Team Leader, contributing to group planning and staff meetings, and maintaining our teaching room resources and environment.

“Shaping Outcomes is an inspiring place to work. To me it’s rewarding working with the children and watching them excel and learn and being a part of their growth from babies to school age. I couldn’t ask for a greater group of educated, inspiring, friendly, supportive co-workers. I thoroughly enjoy my job at Shaping Outcomes”.


Kerrie Chique
Key Worker Specialist

Kerrie Chique began working with Shaping Outcomes in 1998. Her passion for teaching children with additional needs started in 1991 at St Joseph’s Community Preschool, which was the first local program to include children with disabilities from Shaping Outcomes.  In one of her roles at Shaping Outcomes, Kerrie has worked closely with the local Aboriginal and Torres Strait Islander families, Elders and the Bugalwena Health Team.

“What I love about working at Shaping Outcomes is the wonderful and amazing children and their families. I am so grateful and proud to be a part of their everyday lives, challenges and good times.  Working with such a talented Shaping Outcomes staff, local Early Childhood educators and quality Early Childhood settings in the Tweed Shire community is fulfilling, enlightening and satisfying. I feel honoured to come to work every day.”


Elaine Clinnick
Key Worker Specialist

Elaine Clinnick has been involved with Shaping Outcomes since 2010 when her family accessed the service for her daughter. She began working at Shaping Outcomes in 2012 as an Early Childhood Intervention Teacher/Key Worker Specialist, and continues to work part-time in early childhood education and care.

“Shaping Outcomes is such a great place to work, we have a fantastic team of staff who are very supportive of each other. It is wonderful to be a part of Shaping Outcomes”.


Sharon Gay
Key Worker Specialist
(Byron Service Area)

Sharon has a degree in Early Childhood Teaching and a Masters in Special Education (Early Intervention) and 15 years’ experience working in Early Childhood Intervention. Prior to joining Shaping Outcomes in 2014, Sharon worked in a large Early Intervention not-for-profit organisation in Sydney, in mainstream community based preschools, and in Early Intervention services that supported families and children at risk.
Sharon works as a key worker specialist with individual children and their families, and teaches in our Transition to School program. She is also a MyTime facilitator, and currently manages supports for new families to Shaping Outcomes. Sharon was part of the team that developed the Inclusion Success Resource.

“I love working with children and their families, and the community. I feel so privileged to be invited into families’ homes to work together at this important time. Shaping Outcomes has a strong philosophy of applying a strengths-based, family-centred approach to working with families, which I feel passionate about. I am very proud to represent Shaping Outcomes in the local community and I always look forward to talking about the incredible things we have been achieving for children and their families.”


Sharon Grennan
Key Worker Specialist

Sharon Grennan has worked in a variety of early childhood education settings including Long Day Care and Preschools in both Sydney and the Tweed/Murwillumbah local area since 1999. She began working at Shaping Outcomes in 2003. Since joining the team Sharon has added to her Early Childhood Teaching Qualifications, completing a Graduate Certificate in Special Education and a Master of Inclusive Education in Autism. Sharon is also currently in a research and development position within Shaping Outcomes.

“I really value the relationships we as Key Worker Specialists are able to build with each child and family as well as other professionals we work with at Shaping Outcomes.”


Amy Matson
Key Worker Specialist

Amy is a primary trained teacher with a psychology degree. She has had experience supporting people of all ages with special needs in a variety of education settings including playgroups, vacation care, primary schools and Tafe. With a love of learning, she is always looking for new and innovative ways to support our families.

“We are a unique bunch here at Shaping Outcomes, we don’t stop at “no,” and are willing to go above and beyond to support our families!”


Aimee Maynard
Key Worker Specialist

Aimee Maynard has been working at Shaping Outcomes since 2012 as a Key Worker Specialist after working in early childhood education and care. Aimee is passionate about providing the best possible outcomes for children and their families and inclusion for all children within the community which is why Aimee believes Shaping Outcomes is such an incredible organisation to be part of.

“Everyone involved in the organisation are amazingly passionate, talented and inspiring individuals. I love working with such an amazing team of professionals, families and children every day, in the role that I love. I am constantly inspired and motivated by the work we do and the people we work with every day.”


Michelle O’Neill
Key Worker Specialist

Michelle O’Neill is a Key Worker Specialist and has been with Shaping Outcomes since 2015. Michelle has worked locally in the Early Childhood sector as a teacher for over 20 years, during that time she worked in collaboration with staff from Shaping Outcomes to support children in her care, before deciding to follow her strong interest in the area of working with children with delays and disabilities.

“I feel privileged to work at Shaping Outcomes with other dedicated professionals, who are so supportive not only of the children and families they work with, but also one another. I very much enjoy being a part of our community and getting out into the homes, centres, and schools where I am able to work alongside others to provide positive outcomes for children.”


Stefanie Pawluk
Executive Assistant

Stefanie Pawluk has been with Shaping Outcomes working on a casual basis since mid-June 2016 assisting the Executive Officer and the Management Committee.

“The people I work with are a brilliant dedicated team and I am so honoured to be part of it. I don’t think I have ever come across a workplace where everyone is so gentle, patient and understanding of the roles they play toward the early intervention for children with additional needs.”


Lisa Stoddart
Disability Support Worker

Lisa has been a part of the Shaping Outcomes family from a young age as her sister accessed the services as a child. Since then Lisa has worked with children from 0-12 years over the past 13 years in many different environments including family day care, early childhood education centres and as a Kid’s Club supervisor. Lisa has completed her Diploma in Early Education and Care and is currently studying her Cert III in Individual Support (specialising in disabilities). Lisa has been a team member of Shaping Outcomes for the past year as a Childcare Assistant and Key Word Sign Assistant. Lisa is also training to become a MyTime Facilitator to follow her goals in supporting families within the community with children with disABILITIES.

“I am really proud to be a part of such a fantastic team of professionals and to be able to give back to the community as they did for our family. Shaping Outcomes is an extremely supportive working environment with opportunities for continued learning and professional growth.”


Amber Thorley
Community Relations Manager

Amber Thorley our Community Relations Manager has been with Shaping Outcomes since 2015 when her family moved to the area. With a Marketing degree and 12 years’ experience in profit and not-for-profit companies, Amber represents the organisation amongst community members/partners, applies for grant funding and assists in the management of the marketing.

“Working for Shaping Outcomes is the best work experience I have had, the culture is innovative, flexible and forward thinking. My colleagues are incredibly supportive of my work and of me personally and that has been exceptionally encouraging. I am very proud to be able to represent Shaping Outcomes in the local community and I always look forward to being able to talk about the incredible things they have been achieving for children and their families.”


Melinda Turnbull
Key Worker Specialist
(Lismore Service Area)

Melinda Turnbull has recently joined the team at Shaping Outcomes as part of our expansion into Lismore/Ballina. Melinda has worked for 25 years in a variety of Early Childhood settings including as Teacher/Director in small rural preschools, Early Intervention Transition to School program and an Aboriginal Children’s Daycare Centre. Through her teaching roles she has closely collaborated with Speech Therapists, Occupational Therapists and Keyworkers and has developed a passion for working with children with developmental delays and disABILITIES.

“I am delighted to join the dedicated team at Shaping Outcomes and look forward to supporting and empowering young children and their families in Northern NSW.”


Col Usher
Chief Executive Officer

Colin has had a 6 year relationship with Shaping Outcomes, 5 of those years as President of the Management Committee and Chairman of the Board. Colin has over 20 years of senior management experience in the Not For Profit Sector, including State-wide Managerial roles. Colin is a husband and dedicated father of 2 children, 1 child who still utilises the Shaping Outcomes service. Colin is dedicated to ensuring Shaping Outcomes continues to support our Children, Families, Staff and Greater Community with the same level of service you have been accustomed to.


Ruth Usher
Chief Operations Officer

Since the year 2000, Ruth worked with a children’s organization supporting the emotional wellbeing of children within the education system. After receiving a diagnosis for her daughter in 2013 it became evident that a future advocating for children with disabilities would entail. To combine a love of writing, advocacy and support of families (through NDIS) seemed too good to be true. Returning to Shaping Outcomes after leading the Northcott team at Tweed Heads, Ruth brings an enthusiasm knowledge for NDIS to Shaping Outcomes which will support our families and staff.

“Shaping Outcomes has supported us through some of our most testing times as a family, it is so great to be on the other side giving back to a supportive workplace and community.”


Carley Veal
Key Worker Specialist

Carley Veal is one of our newer members of the Shaping Outcomes team.  Carley is a qualified primary school teacher with over 11 years’ experience across a variety of local educational support settings. Before becoming a teacher and joining our team Carley previously worked in early childhood settings, she a was a teacher’s aide for many years and has worked for Ronald McDonald House as a tutor for children who have missed significant amounts of school due to illness.

Carley first came to Shaping Outcomes as a parent and is passionate about the transdisciplinary approach that Shaping outcomes offers as she has seen firsthand the success early intervention has for families like her own. Carley has plans to further her study this year with a graduate certificate in Autism Studies.

“Working for Shaping outcomes has given me an opportunity to give back the support that was originally given to me. I’m so happy to be able to help our community and build relationships that will foster growth for these families moving forward. I am really proud to be part of such an amazing team of professionals in such a supportive environment.”


Debbie Wearne
Key Worker Specialist

Debbie Wearne is a mother of two children with the youngest child attending Shaping Outcomes 27 years ago. Debbie has 25 years’ experience working in Early Childhood Education settings in her roles of an Early Childhood Teacher and Director. Debbie has been employed by Shaping Outcomes for the past 14 years in the role of an Early Intervention Teacher/Key Worker Specialist. Debbie is accredited in Triple P Stepping Stones (Level 4) practitioner and an accredited Key Word Sign Presenter. Debbie has studied Auslan, signed English and Baby Sign. Debbie is a MyTime Facilitator and Team Leader who has a personal and professional interest in parent-to-parent support groups and the rights for people with a disABILITY and inclusion. Debbie was presented with a Tweed Shire Council Inclusion award for an Individual in 2014.

“I am very proud to be a part of the Shaping Outcomes team because it has a very professional and supportive working environment, where we are valued and encouraged to learn new skills to provide the best possible outcomes for families.”